Need help with E-Filing? This section explains how to navigate E-Filing,
process documents using the submit and retrieve functions, access information on
your E-Filing profile, and get technical help.
Click on any of the topics listed below for a detailed explanation.
Registering Your E-Filing Profile
- You must create a personal E-Filing profile to be allowed
access to the E‑Filing application. After you register this profile, a
confirmation page informing you of the approval process will be displayed. As
part of this process, the Registry of the Specific Claims Tribunal (RSCT) will
verify and register the information you provided. Once it has approved your
registration, you will have full access to the E-Filing application.
Any business and personal information you provide will be used solely for
the purpose of granting you access to the claims in which you are specifically
involved. The information you provide is protected under the provisions of the
Privacy Act, which
provides you with a right of access to your information.
Updating Your E-Filing Profile
- You can update and manage your E-Filing profile by
clicking the UPDATE Your E-Filing Profile
button on the E-Filing home page.
You have two (2) options in this section of the E-Filing application:
- 1 Modify:
make changes to your E-Filing profile.
- This action will update the database to
ensure information associated with your E-Filing profile is current.
- 2 Remove:
erase your E-Filing profile entirely.
- This action will remove the information
associated with your E-Filing profile from the database.
Submitting a Document
- You can submit a document to the Registry of the Specific
Claims Tribunal (RSCT) and serve it on the other parties to a claim by clicking
the SUBMIT a document button on the
E-Filing home page and following these steps:
- Step 1: Select a claim by clicking on
the first letter of the style of cause you are searching for.
(You may also select “Open a New Claim,” which, if approved, will trigger
the creation of a new claim number and style of cause by a Specific Claims
Tribunal Registry Officer.)
- Step 2: Select the parties whom you want
to receive the document(s) you are submitting. You may unselect parties whom you
do not want to receive the document(s) by removing the check mark next to their
names. Note: It is not possible to uncheck
the Registry of the Specific Claims Tribunal. All documents submitted through
E-Filing must be sent to the RSCT.
- Step 3: Click the
Browse button to browse your computer
and locate the document(s) you want to submit. Click
(You can submit more than one document. Repeat this process as many times as
- Step 4: Review the document(s) you wish
The document(s) you attached in the previous step will be displayed in a table
before you submit them.
(Documents can be removed from the table by unchecking the box next to the
documents in question.)
- Step 5 (optional): Enter a
short message before submitting your document(s).
- Step 6: Click
Submit to send your document(s) to
After submitting your document(s), a confirmation page listing the document(s)
you have submitted to the Tribunal will be displayed. The confirmation page also
shows the date and time of your submission. A copy of this confirmation will be
emailed to you. The RSCT will also receive an email informing it that a new
document has been submitted.
Should the RSCT not accept a document you have submitted, an email will be
sent to you as soon as the document is rejected. A Registry Officer will follow
up with you either by phone or by sending a short message accompanying the
document rejection email. Once a document has been rejected, the other parties
that were served this document will no longer be able to access it on the
Retrieving a Document
- The RETRIEVE a
document function allows users who have registered an E‑Filing profile with
the RSCT to receive documents served on them.
You can retrieve a document by clicking on the
RETRIEVE a document button on the
E-Filing home page.
- Step 1: Highlight the file and submission for which you wish to retrieve documents from the list at the top of the page.
- Step 2: Click the Acceptance of Service button.
Note: By clicking Acceptance of Service the party is accepting service of all of the documents listed in the table with the submission regardless of whether they click the
Retrieve button next to each document.
- Step 3: Click the Retrieve button located to the left of each document you wish to retrieve to begin the transfer of that document.
Each party is responsible for saving retrieved documents. By default, all
documents are available for only fifteen (15) days. Once the 15 days have
elapsed, documents will no longer be available on the E-Filing website.
After a document is retrieved, a confirmation email is sent to the RSCT
and to the party who submitted the document(s) to inform them who has retrieved the
document(s). In accordance with Practice Direction No. 9, emails generated by
E‑Filing confirming retrieval of a document are now considered proof of service.
E-Filing Session Expired
- E-Filing sessions expire automatically after thirty (30)
minutes of inactivity. If your E-Filing session has expired, any attempt to use
the E-Filing application will result in the display of a page informing you that
your session has expired. From this page you can log back in to E-Filing using
your email address and password.
- Clicking the LOG OUT link will disconnect you from the E-Filing application. A log-out
confirmation page will be displayed, and you will be given the opportunity to
immediately log in again.
If you decide to log in again, you will be redirected to the main log-in
page, where you will need to enter your email address and password to access the
- If you require assistance navigating or browsing the
E-Filing website or have a question, you can email or telephone us. Please click
the Contact Us button (in the top menu bar of the E-Filing
home page) for information on how to reach us.
supports scripting but you are experiencing difficulties, scripting may be
disabled in your Web browser. Please refer to your Web browser user guide on how
- The E-Filing application is designed to be accessible to
all users, including persons with disabilities who use adaptive technologies to
receive and disseminate information. It is designed in accordance with Priority
1 and Priority 2 checkpoints of the World Wide Web Consortium (W3C) and the
Web Standards for the Government of
We aim to develop and maintain an accessible website and welcome your
comments and suggestions for making this website more accessible. If you have
trouble viewing or retrieving the contents or services of this site for
accessibility reasons, or would like to send us your comments or suggestions,
- If you click on Franšais (in the right corner of the top menu bar) on any page you are viewing,
the French version of this page will be displayed automatically. All future
pages viewed during your session will also be displayed in French. You can
return to the English version of the site by clicking on
English (in the right corner of the top menu bar).
The Registry of the Specific Claims Tribunal respects the
Official Languages Act
and the relevant Treasury Board policies, and is committed to ensuring that all
information and services on this site are available in both English and French.
However, some of the documents on this website, provided by external sources
that are not subject to the Official Languages Act, are provided solely
as a convenience and are available only in the language in which they were
© 2014 | Date Modified : 2014-08-23